Privacy Policy — OHDR System™

Welcome

OHDR System™ ("OHDR", "we", "our", or "us") is committed to protecting the privacy, confidentiality and security of our users' personal information.

This Privacy Policy explains how OHDR System™ collects, uses, stores, protects and processes personal information when you access or use the Platform.

By using OHDR System™, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Policy, you should discontinue use of the Platform.

1. Scope

This Privacy Policy applies to all services provided through OHDR System™, including:

Website
User Dashboard
Clinical Assessment Modules
Professional Reports
SION™ Clinical Navigation Assistant
Community OHDR™
OHDR Professional Library™
Educational Resources
Future Platform Services

This Policy applies regardless of the country from which the Platform is accessed.

OHDR System™ is designed to comply with internationally recognized privacy principles, including the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD).

2. Information We Collect

Depending on how you use the Platform, OHDR System™ may collect the following categories of information.

Professional Information

During account registration and profile management we may collect:

Full Name
Email Address
Country
Professional Information
Clinic Name
Telephone Number
Address
Professional Preferences

Users are responsible for maintaining accurate and up-to-date information.

Account Information

We may collect:

Registration Date
Account Status
Subscription Type
Billing Cycle
Login Activity
Language Preference
User Settings

Clinical Information

When using OHDR System™, users may voluntarily enter clinical information necessary to generate structured assessments.

Examples include:

Medical conditions
Medication information
Clinical assessment responses
Professional notes
Generated clinical reports

OHDR System™ does not require patient-identifying information for the proper use of the Platform.

Users remain solely responsible for ensuring compliance with applicable patient privacy laws within their jurisdiction.

Technical Information

When accessing the Platform we may automatically collect:

Browser type
Device type
Operating system
IP address
Country or geographic region
Language settings
Session information
Device identifiers
Performance information

This information is primarily used to improve platform security, reliability and user experience.

3. How We Use Your Information

OHDR System™ processes personal information only for legitimate business and operational purposes.

Information may be used to:

Create and manage user accounts
Authenticate users
Deliver Platform functionality
Generate Professional PDF Reports
Store clinical assessments
Provide access to the Professional Library™
Operate Community OHDR™
Improve SION™ functionality
Deliver educational resources
Manage subscriptions
Process renewals
Provide customer support
Maintain platform security
Improve user experience
Develop future Platform features

OHDR System™ does not sell personal information to third parties.

4. Cookies and Local Storage

OHDR System™ uses cookies and similar technologies to improve user experience.

These technologies may be used to:

Maintain login sessions
Remember language preferences
Store dashboard preferences
Improve website performance
Enhance security
Support anonymous usage analytics

Users may manage cookie preferences through their browser settings.

Disabling cookies may affect certain Platform functionality.

5. Language Preferences

OHDR System™ automatically detects the user's preferred language using browser settings, device preferences and geographic region.

Language preferences may be stored using:

Cookies
Local Storage
Account Preferences

This information is used solely to improve the multilingual user experience.

Language preferences may be modified by the user at any time through the Platform settings.

6. Data Security

OHDR System™ implements appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.

Security measures include, where appropriate:

Encrypted communications (HTTPS/TLS)
Secure authentication procedures
Role-based access controls
Secure cloud infrastructure
Continuous platform monitoring
Periodic security updates
Restricted administrative access

Although reasonable efforts are made to protect all information, no electronic transmission or storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their login credentials.

7. Subscription Payments

OHDR System™ does not store complete payment card information.

Subscription payments are securely processed by authorized third-party payment providers, including Stripe.

Payment providers process financial information in accordance with their own privacy policies and applicable financial regulations.

OHDR System™ may receive limited subscription information necessary to:

Confirm successful payments
Verify subscription status
Manage renewals
Process subscription upgrades
Apply Launch Price Protection™
Manage Grace Period status
Generate invoices where applicable

8. OHDR Command Center™ Analytics

OHDR System™ may collect anonymous and aggregated platform analytics to improve operational performance and user experience.

Examples include:

Website traffic
Number of platform visits
Session duration
Geographic regions
Device types
Browser usage
Feature utilization
Subscription conversion metrics
Educational resource usage
Community engagement
General platform performance

These analytics are used exclusively for internal business intelligence, strategic planning and platform improvement.

Analytics reports are designed to avoid identifying individual users whenever possible.

OHDR System™ does not sell analytics data to third parties.

9. Data Retention

OHDR System™ retains personal information only for as long as reasonably necessary to:

Provide Platform services
Maintain user accounts
Preserve clinical reports
Fulfill contractual obligations
Comply with applicable legal requirements
Resolve disputes
Protect Platform security

If a subscription expires or is cancelled:

The user account remains active unless deletion is requested.

OHDR System™ preserves:

Professional profile
Clinical assessment history
Professional PDF reports
Dashboard history
Subscription history
Account preferences

This allows users to reactivate Professional access without losing previously generated professional work.

10. Your Privacy Rights

Depending on your jurisdiction, users may have the right to:

Access personal information
Correct inaccurate information
Update account information
Request deletion of personal information
Restrict processing
Object to certain processing activities
Request data portability
Withdraw consent where applicable

OHDR System™ will respond to legitimate privacy requests within the timeframes required by applicable law.

Certain information may be retained where legally required or necessary to protect legitimate business interests.

11. International Users

OHDR System™ is intended for international use.

Personal information may be processed in jurisdictions different from the user's country of residence.

Whenever international transfers occur, OHDR System™ will implement reasonable safeguards designed to protect personal information in accordance with applicable privacy laws.

12. Children's Privacy

OHDR System™ is intended exclusively for professional and educational use by adults.

The Platform is not directed toward children.

OHDR System™ does not knowingly collect personal information from individuals under the minimum legal age required to create an account.

If such information is identified, reasonable efforts will be made to remove it.

13. Changes to this Privacy Policy

OHDR System™ may update this Privacy Policy from time to time.

Material changes will be communicated through the Platform or other appropriate communication channels.

Continued use of OHDR System™ following the publication of an updated Privacy Policy constitutes acceptance of the revised Policy.

14. Contact Us

Questions regarding this Privacy Policy may be directed to:

OHDR System™

Email: support@ohdrsystem.com

Official Website: www.ohdrsystem.com

Our Commitment

OHDR System™ is committed to protecting user privacy while supporting safer clinical decision-making through responsible innovation, secure technology and professional integrity.

We continuously strive to maintain the highest standards of privacy, transparency and trust for dental professionals worldwide.

Version 2.0

Effective Date: July 2026